Regarding the termination of Fitbit web-based dashboard service

[hyungi]

We have been utilizing Fitbit's web-based dashboard for conducting significant academic experiments (concluded on September 25th, 2024) and are aware that this service will be terminated on July 8th, 2024, as per your current announcement on Fitbit official community. 

​Given our ongoing research, we are seeking clarification on the feasibility of continuing to fetch user activity data using the tokens already issued and stored in our database, beyond the termination date. ​

In light of our situation, could you kindly advise if there are any possibilities for extending the usage period of these tokens or any alternative methods to ensure uninterrupted access to fetch the data until the completion of our experiments? 

Your assistance and consideration in this matter would be greatly appreciated. 

[jl__]

If you're using the Fitbit Web API (api.fitbit.com not fitbit.com/dashboard), this question would be better asked in https://community.fitbit.com/t5/Web-API-Development/bd-p/dev . The web API is separate from the web dashboard. The web dashboard has already been discontinued; the Web API is not affected although you can ask in the other forum to confirm.

[hyungi]

Thank you for prompt  response.

Based on your suggestion, it seems more appropriate to ask my question in the Fitbit Web API community forum you provided above.

Currently, Our third-party app developed for academic experiments requires users to register their Fitbit account during sign-up. The logic we have implemented routes users to a web-based dashboard page where, upon logging in, we capture the code value from the URL to generate the token information which contains access and refresh token both.

I thought that this process is closely related to the web-based dashboard, So I ask the question above in here. Anyway thank you for providing the correct instructions on where to ask my questions.

[Gordon-C]

Hi @hyungi 

Yes, the Fitbit Web API is the correct tool to query Fitbit user data for academic/research use cases.  We have information in our Developer Guide explaining how to get started, have the users consent to share their data with you, and how to pull the user's data.  And, you will have access to the user's historical data.  If you have questions about how to get started or use the Web API, please let me know.   I'll be happy to answer any questions you might have.   Even though the Web API is simple to use, it might take some technical assistance to get it setup for your use case.