Request failed: bad gateway (502)

[bickster]

Hi,

On 9/1 our users were experiencing bad gateway errors using the https://api.fitbit.com/1/user/-/activities endpoint. Multiple users have been experiencing this issue for couple months now. How do we resolve this issue? It continues to happen. I posted about this about 4 years ago and continues to happen. Any help on this would be appreciated.

Thanks,

Chris

[Gordon-C]

Hi @bickster 

Some of the 500 errors were resolved last week.   Would you please confirm if you are still getting the error today?

[bickster]

I'll check with support tomorrow and back to you.

[Gordon-C]

Hi @bickster 

The problem you reported here is for the creating activity logs, correct?   If so, this problem is still open.

[bickster]

We haven't seen a gateway error since Sept. 05. We've been through a bunch of user logs and it looks like the most recent issues were around DELETE of activity logs.