help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Requesting Minute-level data (intraday time series)

‎01-10-2016 16:14

‎01-10-2016 16:14

Hi,

 

I have requested the minute-level data back in October of 2015 however I haven't heard anything back regarding the case thus I sent a follow up email in December of 2015. I recently have sent another follow up email in January of 2016. Could you please respond regarding the case progress as I'm at the point that I urgently need access to the minute-level data for my project. 

 

My case number is: 2309992

 

Thanks,

 

Tim

Best Answer
Labels:
0 Votes
0 REPLIES 0