Search Food API sometimes returning empty results

[jl__]

Currently, the Search Food API seems to be randomly returning empty results for searches.

To reproduce: use the Web API explorer and set the query to something like "cheez" or "honey".

https://api.fitbit.com/1/foods/search.json?query=cheez

Try it a few times. The API will sometimes return results and sometimes an empty list.

[Gordon-C]

Hi @jl__ 

I have tried reproducing this problem as you instructed by calling the endpoint about 10-15 times for "cheez" and "honey".  Unfortunately, I have not been able to reproduce the problem.   Are you able to still reproduce the problem today?  If so, could you record the problem and send me the video?

[jl__]

Hi Gordon! I'm not able to reproduce the issue today (it was still having problems as recently as Sunday), so it seems like the problem has been resolved for now. Thanks for looking into it!

[Gordon-C]

Thank you for confirming.   If you see the problem again, please let us know.   Unfortunately, due to the US holiday, I wasn't able to test it until today.

[jl__]

Hi @Gordon-C

Looks like it's started happening again, although infrequently.

[Gordon-C]

Hi @jl__ 

Thank you for reporting the problem again.   I am able to reproduce the problem, which I have recorded a video and will report to our engineering team.   I will let you know what I find out.

[MacCondon]

Hey Gordon - any update  on this? I am facing the same issue with the non-deterministic search food API. I am getting an empty array ~90% of the time when giving the same query parameter.

[MomTwoDark]

 I am having the same issue 

[Gondwana]

@MomTwoDark Your issue may not be directly related to the Web API. If you let me know whether you're using iOS or Android, we can move you post to somewhere where it may get more traction.

[jl__]

The web API is more broken than it was before (seems to return an empty {} every time instead of sometimes returning an empty food array). This may be related to the back end issues that are causing problems for the iOS and Android apps.

[MomTwoDark]

IOS

Thank you

[MomTwoDark]

it’s working again today 

[Gondwana]

Glad to hear it. It could have been this issue.

For future reference, issues with the iOS mobile app are best mentioned here.