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The app you're trying to connect did not provide valid information to Fitbit.

When ever I am trying to authorize my app using client ID(https://dev.fitbit.com/build/reference/web-api/explore) it is giving me below error 

 

The app you're trying to connect did not provide valid information to Fitbit. Please report this issue to them.

Developer information: invalid_request - Invalid redirect_uri parameter value

 

I tried many ways to fix this but unable to get further.

App Name: xxxxxx

Application Website URL :  https://webapp.xxxxxx.com

Organization * Silver Genie

Organization Website URL * https://www.xxxxxx.com

Terms of Service URL *https://www.xxxxxx.com/disclaimer-privacy-policy-and-terms-conditions

Privacy Policy URL * https://www.xxxxxx.com/disclaimer-privacy-policy-and-terms-conditions

OAuth 2.0 Application Type * Client

Redirect URL * https://xxxxxx.com/fitbitauthsuccess

Default Access Type * Read Only

 

Where xxxxxx is my website name

 

Any Help on this is appreciated 

Thanks in advance

 

Best Answer
0 Votes
5 REPLIES 5

Hi @nawaniraks 

 

When using the Web API Explorer, keep the client ID as 227G5L.   Do not change it.

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
Best Answer
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hey!! Isn't 227G5L the client id of the wep api explorer:  https://dev.fitbit.com/build/reference/web-api/explore/ t? 

Can you use that without the client secret? 

Best Answer
0 Votes

227G5L is Fitbit's application.   You'll authenticate your user id to our application and query your own data.   You cannot use our tool using your client ID and client secret.

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
Best Answer
0 Votes

I tried that Client ID but got the same error, why is that?

Best Answer
0 Votes

@nanastudent because as Gordon pointed out, that is fitbit's own app. you have to use your client id. 
The fitbit client id is  bonded with a specific set of keys. you cannot use your keys with the Fitbit client id.
 

Best Answer
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