Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to submit intraday request form

Hi,

I have tried on 3 browsers and disabled ad blockers but the submit button on the form is blocked.

Please could someone advise?

Many thanks,

Claire

Best Answer
6 REPLIES 6

I am having the same issue

Best Answer
0 Votes

So frustrating! Perhaps the form is not working. I have tried to go through customer support who promised to advised but I have not received their response yet. I will share here if I get a solution.

Best Answer
0 Votes

Hi @ImperialPM and @noordaresearch 

Thank you for reporting this problem.   We are investigating the cause.   I will let you know once the form is fixed.   

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
Best Answer

Please, let me know if you have fixed it already. I'm looking forward to it. Thank you.

Best Answer
0 Votes

Dear @Gordon-C,

I wondered if you could provide an update on the issue with this form? Our app launch is being delayed as a result of this. Would it be possible to submit the research compliance form in the meanwhile so that we can reduce delays later?

Many thanks,

Claire

Best Answer
0 Votes

@Gordon-C @ImperialPM I wanted to bump this item up.  I went in today to try and submit the request form and I am still unable to do so.

Best Answer
0 Votes