User stats request

[DSGTeam]

We have an app that reads fitbit data and awards loyalty points when they hit the goals we have set. We have implemented the push architecture for activity alerts.

With that being said, we have a user that said that he hit his goal for This past sunday and the data we had did not match what he was claiming. We then resynced his account for that day and we did get more data. I was wondering if there is a way to see point-in-time activity? It would be ideal if we could somehow see when we would have been alerted and what activity was available at that time. This may help diagnose if something went wrong on our side or fitbit's. Does anyone know if this is possible?

Thanks in advance.

[Gordon-C · Accepted solution]

Hi @DSGTeam 

At this time, the notifications only tell you that there is new activity data available.  The notification doesn't tell you specifically what is new or the timestamp of the new data.

We have an enhancement to include more information in the notification, so I'll add your suggestions to it.

Thanks!

Gordon