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Webhook message delivery fails without ICMP traffic

‎04-09-2020 03:28 - edited ‎04-09-2020 05:13

‎04-09-2020 03:28 - edited ‎04-09-2020 05:13

For technical reasons we have to disable ICMP traffic to our servers.
It seems that fitbits webhook delivery is dependent on being able to ping our endpoints.

 

In case ICMP traffic is disallowed, all message delivery attemps fail with "Response Code/Exception" and "Delivery Time(ms)" both being 0 - even though actual HTTP traffic is being accepted.

 

Why is ICMP traffic needed and can this be changed?

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‎04-13-2020 14:22

‎04-13-2020 14:22

Hi @yazio_marius,

 

Welcome to the forums!

 

So that I can investigate, can you please PM me your Client ID? Thanks!

 

Hope to hear from you soon.

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