cannot reach manage app page and new subscribers not being notified

[healthjibe]

don't know if this is related to the reported issue of not being able to get to the manage app pages but new subscribers created in the timeframe of the issue are not receiving notification updates although previous subscribers are receiving notifications

[JohnFitbit]

Hi @healthjibe,

I'm sorry to hear about the issue you are coming across with your subscribers, and I am happy to help. 

Can you let me know if you are still experiencing the same issue? If so, can you also clarify what the timeframe is for this issue when it began happening and PM me your Client ID so that I may look into it?

Looking forward to hearing from you!

[healthjibe]

this issue seems to have resolved itself

cheers,

Bob