help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

request timeout while adding subscription

‎09-14-2020 02:29 - edited ‎09-14-2020 06:32

‎09-14-2020 02:29 - edited ‎09-14-2020 06:32

I am getting timeout from fitbit api while adding new subscription using following endpoint:

 

 

POST https://api.fitbit.com/1.2/user/-/activities/apiSubscriptions/{value}.json

 

 

The timeout was detected by our api client after 45sec.

This issue is seen after I have updated the fitbit subscription endpoint. The subscription endpoint is properly verified and our server is successfully receiving the notification from the fitbit on the updated endpoint.

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎09-15-2020 13:36

‎09-15-2020 13:36

Hi @embdev,

 

Welcome to the forums!

 

Could you please PM me your client ID and provide me with any errors and & error messages you received when trying to add a subscription?

Best Answer
0 Votes

‎09-15-2020 21:42

In response to JohnFitbit

‎09-15-2020 21:42

Hi @JohnFitbit ,
Thanks for the reply. I have sent you the client ID on a PM.

Best Answer
0 Votes