unable to re-enable a disabled app

[manuelaldanese]

Hi there, We are experiencing an issue where our fitbit app was disabled and we are currently unable to re-enable it in the dev portal. We keep getting the error below

Sorry…
It's not you.
It's us.
We're experiencing an internal server problem.
Please try again later or contact support.

We can normally re-enable our app easily but today we are unable to do so after repeated tries.

Please help

[SunsetRunner]

Sorry about the problems you're having, @manuelaldanese! It would be best for you to contact Fitbit Support directly rather than posting here. We are mainly a group of other folk who like their Fitbits and are trying to help others. 

[DavidSFitbit · Accepted solution]

@manuelaldanese this should be fixed now. Can you try again?

[manuelaldanese]

Thanks @DavidSFitbit I am able to successfully re-enable our app now! 

BTW, I have an escalated ticket with your support (180915) that you might want to circle back on

Thanks