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Active minutes erased

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‎10-17-2016 10:38

‎10-17-2016 10:38

I have MapMyWalk and MyFitnessPal. I use MapMyWalk for tracking my walk. For the past 4 days all my active minutes vanish shortly after a workout.
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‎10-17-2016 10:41

‎10-17-2016 10:41

Hi, @Asims264, if you sync activities from a 3rd party app it will overwrite what your Fitbit detcted during the same time period.  This prevents double counting.  If you delete your synced walk you should find that your active minutes return.

 

To avoid this happening you may want to map your walk using the Fitbit app instead.

Sense, Charge 5, Inspire 2; iOS and Android

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2 REPLIES 2

‎10-17-2016 10:41

‎10-17-2016 10:41

Hi, @Asims264, if you sync activities from a 3rd party app it will overwrite what your Fitbit detcted during the same time period.  This prevents double counting.  If you delete your synced walk you should find that your active minutes return.

 

To avoid this happening you may want to map your walk using the Fitbit app instead.

Sense, Charge 5, Inspire 2; iOS and Android

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‎10-18-2016 16:56

‎10-18-2016 16:56

It worked! Ok thanks. I'll have to stop using MapMyWalk.
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