10-24-2017 10:24 - last edited on 10-27-2017 19:05 by LucyAP
10-24-2017 10:24 - last edited on 10-27-2017 19:05 by LucyAP
I am trying to switch one fitbit for anther. I tried to sync it but new fitbit not recognized.
Moderator edit: title for clarity
10-25-2017 08:41 - last edited on 10-27-2017 19:07 by LucyAP
10-25-2017 08:41 - last edited on 10-27-2017 19:07 by LucyAP
Hi @CINDYOLIVEIRA - You need to add the new Zip to your account. See the help article for assistance.
How Do I Set Up a Replacement Device or Add a Second Device to My Account?
Moderator edit: updated link