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App log in

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‎10-31-2017 11:47

‎10-31-2017 11:47

I used to stay logged in to the app. Recently I have had to manually log in sometimes (but not always). Anyone have any ideas?  Thanks 

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‎11-01-2017 01:49

‎11-01-2017 01:49

Are you using the iOS app?

 

If so, there is a known bug that's causing this issue for some people.

 

Keep an eye on the following thread which has the latest updates from fitbit:

 

https://community.fitbit.com/t5/iOS-App/App-version-2-39-keeps-logging-out/td-p/2142070

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‎11-01-2017 08:45

In response to SteveH

‎11-01-2017 08:45

Yes, I'm using iOS. I guess I'll have to wait for the update to catch up with me. Thank you. 

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