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Battery Change Blew Everything Away

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‎12-15-2016 10:28

‎12-15-2016 10:28

I changed the battery on my Zip the other day.  All of a sudden, yesterday, all of the previous data from this week...Monday until Wednesday was gone.  Further, it now switches to the next day at 8 p.m. instead of midnight.  Not sure what to do.

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‎12-16-2016 03:15 - last edited on ‎08-13-2025 02:52 by Fitbit Moderator

‎12-16-2016 03:15 - last edited on ‎08-13-2025 02:52 by Fitbit Moderator

Great to see you around @homemade1. Have you checked your timezone? If you haven't, I recommend doing it by following these steps from a computer:

1. Log into your fitbit.com dashboard and click the gear icon in the top right corner. 
2. Select “Settings” from the drop-down menu. 
3. Scroll down to the Time section and choose the time zone that best reflects your current location. You can also select 12-hour or 24-hour time display format here. 
4. Sync your tracker to update your time zone. 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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