Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
go here and make the changes you need in the appropriate box(s)
Remember to hit "submit" at the bottom.
Welcome aboard!
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
go here and make the changes you need in the appropriate box(s)
Remember to hit "submit" at the bottom.
Welcome aboard!
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
Hi
I have the same problem. I can not change the name, even if press att the submit button. Do you know why this question was solved?
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Awesome help @wmchapman! Welcome to the Forums @KeithF and @MattiasW! If you notice a mistake in your name, we suggest creating a username within your Fitbit app as a workaround. The username will replace the incorrect name on your account, so that your friends can still identify you. This is the name your friends will see when they view your Fitbit profile.
To create a username follow these steps in this help article: How do I manage my Fitbit profile?.
I hope this helps you get back on track! 😉
Best Answer