03-23-2017 18:18
03-23-2017 18:18
My name is misspelled on my account
Answered! Go to the Best Answer.
03-23-2017 18:32
03-23-2017 18:32
go here and make the changes you need in the appropriate box(s)
Remember to hit "submit" at the bottom.
Welcome aboard!
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
03-23-2017 18:32
03-23-2017 18:32
go here and make the changes you need in the appropriate box(s)
Remember to hit "submit" at the bottom.
Welcome aboard!
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
04-18-2017 16:06
04-18-2017 16:06
The name change will not take for us.
01-11-2018 00:18
01-11-2018 00:18
Hi
I have the same problem. I can not change the name, even if press att the submit button. Do you know why this question was solved?
01-11-2018 15:35
01-11-2018 15:35
Awesome help @wmchapman! Welcome to the Forums @KeithF and @MattiasW! If you notice a mistake in your name, we suggest creating a username within your Fitbit app as a workaround. The username will replace the incorrect name on your account, so that your friends can still identify you. This is the name your friends will see when they view your Fitbit profile.
To create a username follow these steps in this help article: How do I manage my Fitbit profile?.
I hope this helps you get back on track! 😉