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Day light saving - time not correct

ANSWERED
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‎10-10-2018 12:28

‎10-10-2018 12:28

Hi after day light saving, my recordings on the dashboard are all at a wrong time. It seems am and pm are exchanged. How do I get the right time back?

Thanks

Bele

Best Answer
1 BEST ANSWER

Accepted Solutions

‎10-11-2018 08:35

‎10-11-2018 08:35

Nice to see you here @Mohini. Woman Happy

 

Thanks for posting your inquiry here. Your Fitbit App should be changing automatically with your phone if the App has the "Automatic Time Zone" on in the "Advance Settings" in the option Time Zone. I would like to know why don't you use the "Automatic" in both phone and Fitbit App.

 

  • Check that your phone has this option on:

 

1. On the Setting on your phone
4. Tap "General."
5. Tap "Date & Time."
6. Ensure that "Set Automatically" is ON.
7. Reopen the Fitbit app. The issue should now be resolved.

 

Hope this works.

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View best answer in original post

Best Answer
3 REPLIES 3

‎10-11-2018 08:35

‎10-11-2018 08:35

Nice to see you here @Mohini. Woman Happy

 

Thanks for posting your inquiry here. Your Fitbit App should be changing automatically with your phone if the App has the "Automatic Time Zone" on in the "Advance Settings" in the option Time Zone. I would like to know why don't you use the "Automatic" in both phone and Fitbit App.

 

  • Check that your phone has this option on:

 

1. On the Setting on your phone
4. Tap "General."
5. Tap "Date & Time."
6. Ensure that "Set Automatically" is ON.
7. Reopen the Fitbit app. The issue should now be resolved.

 

Hope this works.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer

‎10-11-2018 11:59

In response to YojanaFitbit

‎10-11-2018 11:59

Hi, yes it worked. The time changed after a few days automatically. Thanks cheers Bele
Best Answer

‎10-17-2018 11:36

In response to Mohini

‎10-17-2018 11:36

Hi @Mohini! You're welcome. It is always a pleasure take care of our happy Fitbitters. Please feel free to come back at any time, our desire is to take care of each one of the members of our family. Heart

 

Have you checked our Discussions board? If you're into Fitbit and fitness you may enjoy other users' comments. Check this board  Looking for Fitbit Friends? Find some here! And have some fun interacting with other users! 

 

Keep stepping around in the Forums! Cat Tongue

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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