help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Display screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-08-2017 10:57

‎01-08-2017 10:57

The display screen on my Fitbit is no longer displaying my data clearly though it's still working

and I can read the data on my laptop when I sync the Fitbit.  Any suggestions?

Best Answer
0 Votes
1 REPLY 1

‎01-17-2017 08:04

‎01-17-2017 08:04

Hello @Nickyjoppa, thanks for joining us, it's great to have you on board! Smiley Happy

 

Has the screen started dimming recently or is it an issue that has been present for a very long time? It's possible that you might need to change the battery.  With normal use, the battery of the Zip lasts from 4 to 6 months. If the battery on your tracker is fairly new, my best recommendation would be restarting your tracker. 

 

To restart your tracker:

  1. Open the battery door using the battery door tool and remove the battery.
  2. Wait 10 seconds.
  3. Place the battery back into the tracker with the “+” side facing up, and close the door.

In case you need to replace the battery, please open the battery door, remove the battery and place the new one. Remember that the Zip uses a  3V coin battery model CR2025.

 

I hope this can be helpful, give it a try and keep me posted! Smiley Wink

 

 

 

 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes