06-06-2019 19:29
06-06-2019 19:29
My number of steps displayed has not changed for 3 days. I changed the battery and downloaded a new app. Still no change. Both my iPhone 6 and my zip indicates I walked 20,090 steps and over. I need help
12-16-2022 01:46
12-16-2022 01:46
Force quit and then reopen the Fitbit app.
Go to Settings. ...
Turn your phone or tablet off and back on.
Uninstall and reinstall the Fitbit app.
If your Fitbit scale won't sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync.
Regards,
Will