Fit bit not resetting steps

[Pauline1963_7]

Fit did not reset steps to zero at midnight or calories burned it only reset distance and active minutes

[HeydyF]

Hey @Pauline1963_7 welcome to the Community!  don't worry. I'm pretty sure this can be fixed by restarting your Zip. Just follow the steps below: 

1. Open the battery door using the battery door tool and remove the battery.
2. Wait 10 seconds.
3. Place the battery back into the tracker with the "+" side facing up, and close the door.

Also, please make sure you have the correct timezone setting on your Fitbit account. 

Let me know if that helps!

[GoonerSimon]

What battery door tool? Should it have come with the fitbit?

[safizzle]

Yes it comes with it.