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Fitbit SHOT

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‎07-31-2017 16:18

‎07-31-2017 16:18

I'm going to have to buy a new Fitbit since mine is shot (short life). How do I keep the history of what I've done? If I leave the plug in the computer will it recognize the new Fitbit and continue the history? I appreciate any help.

 

Thanks

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‎07-31-2017 19:37

‎07-31-2017 19:37

Nice to see you here @PPCER! To keep your previous data please to set up your tracker in your current account, you may follow the set up a new tracker process here. 

 

Regarding your questions about the Dongle (the little USB that comes with your tracker), your new Fitbit tracker will sync every 15-20 minutes when it is approximately 10-15 feet away from a plugged-in dongle. Keep in mind, that without new data your tracker will not sync; so if you’ve been sitting still a sync will not occur. 

 

I hope this helps, keep me posted! 😉 

Lucy | Community Moderator, Fitbit

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