Fitbit Zip App Support?

[Karenator]

My Fitbit Zip has suddenly stopped syncing with my iPad. I usually sync manually to save battery on the Zip, and the last time I did that was 10/11/2020. I tried syncing it today and it wouldn't work. When I tap Sync Now nothing happens. Are Zips now obsolete by Fitbit, or does the app just need to be fixed?  A response to kmchan@linkline would be greatly appreciated. Thanks!

[Ithinkwestink]

I seem to be having the same issue with my zip not syncing to my iphone. Looks like my last sync was 10/19. I can't seem to get it to connect via bluetooth. 

[Karenator]

I received instructions to restart the Zip (take the battery out, wait ten seconds, put the battery back), and that worked perfectly. My Zip is now synch-able again!

Karen

[Karenator]

I received instructions to restart the Zip (take the battery out, wait ten seconds, put the battery back), and that worked perfectly.  My Zip is now synch-able again!

[Ithinkwestink]

Can confirm: removing my battery and replacing it fixed the issue. Thanks!

[Rich_Laue]

Next time you could always try the 10+ tips mentioned in the help docs.