The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
I lost my original fitbit zip.I removed it and tried to add another one but when I click add new device it just keeps searching and never finds the fitbit. Also the time is an hour behind. It seems to count the steps but doesn't sync anything.
Hi @Toie - What are you trying to sync the Zip to? (Phone? Tablet?) Is its OS compatible? See below. The time difference should correct itself once you successfully add the device and sync it.
