help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Zip steps not showing on android app dashboard &MFP not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-25-2016 05:43

‎02-25-2016 05:43

Hi

 

So I have two problems. First, my steps and exercise (zumba) were not showing up on MFP. I'd put in zumba on MFP, see it for 2 secs and it'd disappear. Then my fitbit steps wouldn't show on MFP at all!! So when I revoked the sync and synced again, then reinstalled the fitbit app on my phone just to be safe, it stopped showing the steps on the android app dashboard completely!

 

What do I do?

Best Answer
1 REPLY 1

‎02-27-2016 08:53

‎02-27-2016 08:53

Nice to see you around @zsa81! Smiley Happy I recommend to relink MFP with your Fitbit app by sign into your Fitbit dashboard, click the gear icon in the upper right corner and select "Settings" from the drop-down menu, on the left side of your screen click "Applications." under MyFitnessPal, click "Revoke Access." and finally, you can then re-link the two accounts by going to http://www.fitbit.com/apps/myfitnesspal and test it.

 

Let me know how it goes! 

Community Moderator Tarin | Community Moderator

If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!

Best Answer