Fitbit zip

[69badman]

Yesterday morning my fit bit battery light was flashing. Replaced battery, working fine. Went for 3 mile walk came home fit bit won't off will not light up. Checked battery again to be sure nothing. Checked battery again, took battery out and put another brand new battery in. Starts working whem about 2 hours later I taped it to check my steps shows 3000 steps then it reset back to 0 in the middle of the day. Frustrated...please help.

[MeylinP]

Welcome to our Community @69badman it's great having you here! I'd like you to know that sometimes the side spring may be bent as a result of improper battery insertion or pressure being applied to the back housing. Please verify that there is proper contact between the battery and the battery contacts inside your Zip tracker. You can do this by opening the battery door of your Zip, removing your battery, and ensuring that the silver battery tab located in the lower right half of your tracker is flush with the white box outline in the tracker housing. The process can be followed here. 

Let me know how it goes! 

[ngmlcm]

My ZIP battery only lasts a month or so - i'm on the latest vers 86 - by google it seems most users batterys do not last with this product

What is gonig on here that my battery doesn't last?

[MeylinP]

A warm welcome to our new friend @ngmlcm! Thanks for joining us! I'd like to know if you have tried the steps I provided in my previous post? Please know that sometimes the battery might be draining due to the improper battery insertion or the pressure applied to the back housing. You can follow the steps provided here.

Hope this helps, let me know how it goes!