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Fitbit zip

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‎12-08-2016 22:01

‎12-08-2016 22:01

I just started using my fitbit 2 weeks ago and my battery is already dying??

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‎12-09-2016 00:38

‎12-09-2016 00:38

Make sure you are installing tha battery correctly

 

Here is a youtube Video to help

https://www.youtube.com/watch?v=Pmzz5df3CaY&t=6s

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Wendy | CA | Moto G6 Android

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Best Answer

‎12-11-2016 06:52

In response to WendyB

‎12-11-2016 06:52

It's always great to see new names around the Community. Welcome @Coop05! Also, your help is greatly appreciated @WendyB. 

 

@Coop05 I would definitely go with what was posted above. Make sure that the battery is properly installed and that the back door is closed correctly. 

 

If your Zip is resetting, there is also the possibility that the spring on the back of the Fitbit is bent. Please verify that it is not bent in some way. Here is a picture showing on how it should look like:pin.png

 Please keep us posted on how it goes.

Lanuza | Community Moderator

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