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How to clear data from my Zip?

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‎07-13-2018 09:47 - last edited on ‎07-15-2018 12:22 by Moderator Alum

‎07-13-2018 09:47 - last edited on ‎07-15-2018 12:22 by Moderator Alum

I just put a new battery in and synced it.

The time is right but it shows data in each section,  how do I clear it???

Thx!!!

 

Moderator edit: Updated subject for clarity.

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1 BEST ANSWER

Accepted Solutions

‎07-20-2018 05:59

In response to Ksolomon

‎07-20-2018 05:59

Thanks for getting back! In this case I think that it's best to restart your Zip and keep an eye on it, since it looks like if the tracker had some syncing issues. It shouldn't be happening again but if it does, please keep me posted.

 

Thanks for your understanding. Robot Embarassed

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‎07-15-2018 12:21 - edited ‎07-15-2018 12:23

‎07-15-2018 12:21 - edited ‎07-15-2018 12:23

Hey there @Ksolomon! Welcome to the Family! Heart

 

Good to hear that your Fitbit is working after you've changed the battery. Where exactly are you looking this data? As you mentioned that you can see stats in each section. Are you manually logging information on your Dashboard? Are you using MobileTrack or MobileRun from your phone?

 

Please add as more details as you can!

 

See you around. 

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‎07-16-2018 08:27

In response to YojanaFitbit

‎07-16-2018 08:27

On my zip.

Best Answer

‎07-20-2018 05:59

In response to Ksolomon

‎07-20-2018 05:59

Thanks for getting back! In this case I think that it's best to restart your Zip and keep an eye on it, since it looks like if the tracker had some syncing issues. It shouldn't be happening again but if it does, please keep me posted.

 

Thanks for your understanding. Robot Embarassed

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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