Lost steps with flat battery.

[jillmygirl]

Hi I didnt realise my battery was flat this morning when I went out with the dog on a walk.. I only noticed later on in the day when I changed my clothes and took my fitbit zip off.Is there any way I can retrieve these steps.

[LucyAP]

Nice to see you here @jillmygirl! If you remember the amount of steps you had you can manually log them. To do so, please follow these steps: 

Fitbit.com Dashboard: 

1. Log into your Fitbit.com dashboard.
2. At the top of the page click Log > Activities.
3. Click a common activity or search for one. If the activity is not in our system, create your own by clicking the Create custom activity text that appears below the search field.
4. Enter the duration, distance (if applicable), and start time of your activity. You can enter the number of calories burned if you'd like to.
5. Click Log. Your activity will now be visible and editable in the Activity History area.

Fitbit app for iOS:

1. On the Fitbit app dashboard tap the Exercise tile to open your exercise history. This is the tile that says "Track exercise" if you haven't worked out today.
2. Tap the stopwatch icon in the top right corner.
3. Tap Log.
4. Tap a recent activity or search for an exercise type.
5. Adjust the activity details and tap Add.

If your iOS mobile device supports 3D Touch, you can also log an activity from the home screen with the Quick Action menu accessed by 3D Touch.

Fitbit app for Android: 

1. On the Fitbit app dashboard tap the Exercise tile to open your exercise history. This is the tile that says "Track exercise" if you haven't worked out today. 
2. Tap the stopwatch icon in the top right corner.
3. Tap Log Previous.
4. Adjust the activity details and tap Log It.

Fitbit app for Windows 8.1:

1. On the Fitbit app dashboard tap the Exercise tile to open your exercise history. This is the tile that says "Track exercise" if you haven't worked out today.
2. Tap the + icon at the bottom of the screen.
3. Adjust the activity details and don't forget to save.

Fitbit app for Windows 10:

1. On the Fitbit app dashboard tap the Exercise tile to open your exercise history. This is the tile that says "Track exercise" if you haven't worked out today.
2. Tap or click the "+" icon on the bottom.
3. Select a recent activity or search for an exercise type.
4. Adjust the activity details and tap or click Log.

I hope this helps, keep me posted! 😉