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Lost zip- how do I retrieve data

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‎04-05-2016 23:10

‎04-05-2016 23:10

Can I retrieve data if I lost my fit bit? And install in new one?
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‎04-05-2016 23:26

‎04-05-2016 23:26

If you get a replacement fitbit (any model, not just a zip) then your account with all its settings and historic data will still be there although data on the lost zip since the last sync will be lost. Hopefully this will be just a few hours of data.

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‎04-06-2016 07:40

In response to SteveH

‎04-06-2016 07:40

Thanks for the response-I've had the zip for three years and the data helps to keep me motivated when I see the whole range of improvement

Kathy Crabtree
Sent from my iPhone
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