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My fitbit fell off when i was walking

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‎01-31-2017 15:25

‎01-31-2017 15:25

Is there anyway to track my fitbit ZIP, it fell off some time today, and i can't sync it to my app without "touching to wake it up" and I can't touch it since it's lost??

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3 REPLIES 3

‎02-02-2017 06:34

‎02-02-2017 06:34

If its within a certain distance this article might help you find it

 

https://help.fitbit.com/customer/portal/articles/1008670-i-lost-my-fitbit-tracker

 

Hope you do find it! Good luck!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎02-03-2017 04:33

‎02-03-2017 04:33

Did you get a waranty on your fitbit???

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‎03-13-2017 13:25 - edited ‎03-13-2017 13:27

In response to Vivian_awesome

‎03-13-2017 13:25 - edited ‎03-13-2017 13:27

@WendyB very helpful article! Thanks for that. Smiley Very Happy @maddiee12 it's nice to see you around. Have you found your Zip by following the suggestions in the article posted by @WendyB? Do let us know! Good luck. Smiley Wink

 

@Vivian_awesome thanks for stopping by! Please note that your Fitbit Zip is covered by 364 days of warranty. However, this does not cover any lost or stolen items. More info on our Warranty & Returns Policy can be found here. Any other doubts, let me know. I'll be around! 

Mariam | Community Moderator, Fitbit

Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

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