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Need help with opening battery cover

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‎01-12-2017 04:09 - last edited on ‎02-20-2017 16:52 by Moderator Alum

‎01-12-2017 04:09 - last edited on ‎02-20-2017 16:52 by Moderator Alum

My Zip battery died and cannot remove cover.  Wasted $59.  I even have the tool to remove the cover.

 

Moderator edit: format and title for clarity

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3 REPLIES 3

‎01-12-2017 10:36

‎01-12-2017 10:36

Hello and welcome to the forums @SunsetRunner

 

You're having problems opening the cover with your tool, have you tried using a coin?

 

Let us know.

Stepping in the U.S.A. since September 2013. Android 14

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‎01-14-2017 18:06 - last edited on ‎02-20-2017 16:51 by Moderator Alum

‎01-14-2017 18:06 - last edited on ‎02-20-2017 16:51 by Moderator Alum

Don't try to hold your zip to open it.  Put it down on a hard surface such as a table or counter.  Hold it with the fingers of one hand while you apply downward pressure with the tool inserted in the groove with the other and turn the cover to the left.  

 

Moderator edit: format

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‎02-20-2017 17:03 - edited ‎02-20-2017 17:04

In response to cadecollie

‎02-20-2017 17:03 - edited ‎02-20-2017 17:04

Awesome tips @cadecollie and @Odyssey13! 😉 Nice to see you here @SunsetRunner! This sounds odd, have you tried the suggested tips to replace your Zip's battery? 

 

    1. Buy a 3V coin battery, CR2025. It can be found wherever batteries are sold.
      CR2025 Battery
    2. Use the battery door tool to open and close the battery door compartment on the back of the your tracker. Zip has a harmless, polysilicone grease on the battery door that lubricates the rubber gasket to ensure a water-tight seal.
      Fitbit Zip Battery Tool

battery.png

 

               3. Your old battery can be recycled.

 

Keep me posted with the outcome! 😉

Lucy | Community Moderator, Fitbit

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