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Remove Zip from account

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‎02-15-2017 18:07 - last edited on ‎02-20-2017 16:43 by Moderator Alum

‎02-15-2017 18:07 - last edited on ‎02-20-2017 16:43 by Moderator Alum

I'm using a One tracker but my old Zip keeps tracking even without a battery? I don't want Zip synced to my phone.

 

Moderator edit: format and title for clarity

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‎02-20-2017 16:49

‎02-20-2017 16:49

Nice to see you here @dottyvance76! You can remove your old Zip from your account. To do so: 

1. Visit Fitbit.com/settings/device and click the tile for the tracker you'd like to remove. You'll see the Devices page for that tracker. 
2. Scroll down and click "Remove this tracker from your account." 

The tracker is no longer associated with your account and your other tracker(s) on the account will continue to sync normally. 

 

I hope this helps, keep me posted! 😉 

Lucy | Community Moderator, Fitbit

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