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No Steps showing after updating newest software

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-17-2017 20:24

‎05-17-2017 20:24

I just downloaded the most recent update and my Fitbit is not showing any steps! Anyone else have this problem? Any suggestions?

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3 REPLIES 3

‎05-18-2017 19:52

‎05-18-2017 19:52

Nice to see you here @Ldyrokker! This sounds odd. To make sure that your tracker is working correctly, please restart it. Also, please log out form your app, and reboot your phone. Once your phone is up, log back in. 

 

I hope this helps, keep me posted! 😉 

Lucy | Community Moderator, Fitbit

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‎05-19-2017 06:26

In response to LucyAP

‎05-19-2017 06:26

This seemed to have fixed my issues!  Thanks for the helpful answers.

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‎05-19-2017 19:36

In response to Strahd9

‎05-19-2017 19:36

Hey there @Strahd9! You are welcome, it's always my pleasure! Smiley Very Happy I'd like to encourage you to join us at Discussions board. There you can be inspired, find some tips to get moving, eat well, manage weight, sleep better, live mindfully and more! Give it a look! 😉 

Lucy | Community Moderator, Fitbit

Did you like my answer? Vote for it!

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