03-25-2016
12:05
- last edited on
11-25-2016
09:19
by
LucyAP
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-25-2016
12:05
- last edited on
11-25-2016
09:19
by
LucyAP
To restart your Zip, please do the following:
1. Open the battery door using the battery door tool and remove the battery.
2. Wait 10 seconds.
3. Place the battery back into the tracker with the "+" side facing up, and close the door.
Moderator edit: added picture
Best Answer