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Purchased a new Zip and cannot Set Up

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‎07-30-2020 08:49

‎07-30-2020 08:49

I have purchased a brand new zip as my old one got water in it and messed up the screen.  I want to keep my account, I have deleted my old zip from my account and when I've gone to add a new device, it does not show the zip in the options! - Any help welcome!!  

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‎09-16-2020 09:02

‎09-16-2020 09:02

Hi @Kezibell have you checked the middle of the list? 

Screenshot_20200916-120042_Fitbit.jpg

 

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