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Setup replacement Zip

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‎05-13-2018 18:59 - last edited on ‎05-15-2018 08:11 by Moderator Alum

‎05-13-2018 18:59 - last edited on ‎05-15-2018 08:11 by Moderator Alum

My old zip broke and I now have a new one so how do I get this new one to sync?

 

Moderator edit: updated subject for clarity

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‎05-13-2018 20:01 - last edited on ‎05-15-2018 08:10 by Moderator Alum

‎05-13-2018 20:01 - last edited on ‎05-15-2018 08:10 by Moderator Alum

Hello @mackaygb

 

All you need to do is set up the new Zip as a replacement for the old one, using your existing account. When you do that, all your history is there to view and you keep going with the new device where the last one finished. Be sure to sync the old Zip one last time.

 

Keep on stepping!

 

Moderator edit: added link

Stepping in the U.S.A. since September 2013. Android 14

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‎05-13-2018 20:14

In response to Odyssey13

‎05-13-2018 20:14

Thanks


Sent from my T-Mobile 4G LTE Device
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‎05-15-2018 08:09

In response to mackaygb

‎05-15-2018 08:09

Awesome help @Odyssey13! Welcome to the Forums @mackaygb! So good to hear that @Odyssey13's tip worked and that you are back on track.

 

I have gone ahead and marked @Odyssey13's as an Accepted Solution. Marking posts as solutions is a great way of thanking another community member while also highlighting their solution so that it may be discovered more easily by other community member facing the same questions or issues as you. You can read more about Accepted Solutions here.

 

I hope to see you around more often! 🙂 

Lucy | Community Moderator, Fitbit

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