Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New Zip in current account

Replies are disabled for this topic. Start a new one or visit our Help Center.

I bought a new ZIP and would like to sync it with my current account (in place of the old one). How can I do this?

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
2 REPLIES 2

If you go into the account section of the app (it looks like a business card) then select "set up a device". Select the Zip and it will ask you if you want to replace your existing Zip. Just say yes and follow the prompts. All your data, settings, badges etc will be retained.

Best Answer

Awesome help @SteveH! 🙂 Welcome to the Forums @Marshapink! Nice to see you here! If @SteveH suggestions helped to resolve your issue, I'd like to invite you to mark @SteveH's post as the solution.

 

Marking posts as solutions is a great way of thanking another Community member while also highlighting their solution so that it may be discovered more easily by other Community member facing the same questions or issues as you. You can read more about Accepted Solutions here.

 

Catch you later! 🙂 

Lucy | Community Moderator, Fitbit

Did you like my answer? Vote for it!

Best Answer
0 Votes