05-11-2018
05:04
- last edited on
05-15-2018
09:42
by
LucyAP
05-11-2018
05:04
- last edited on
05-15-2018
09:42
by
LucyAP
I bought a new ZIP and would like to sync it with my current account (in place of the old one). How can I do this?
Moderator edit: updated subject for clarity
Best Answer05-11-2018 05:08
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
05-11-2018 05:08
If you go into the account section of the app (it looks like a business card) then select "set up a device". Select the Zip and it will ask you if you want to replace your existing Zip. Just say yes and follow the prompts. All your data, settings, badges etc will be retained.
05-15-2018 09:43
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-15-2018 09:43
Awesome help @SteveH! 🙂 Welcome to the Forums @Marshapink! Nice to see you here! If @SteveH suggestions helped to resolve your issue, I'd like to invite you to mark @SteveH's post as the solution.
Marking posts as solutions is a great way of thanking another Community member while also highlighting their solution so that it may be discovered more easily by other Community member facing the same questions or issues as you. You can read more about Accepted Solutions here.
Catch you later! 🙂
Best Answer