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Steps tile disappeared form dashboard

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‎02-04-2018 23:48 - last edited on ‎02-06-2018 08:26 by Moderator Alum

‎02-04-2018 23:48 - last edited on ‎02-06-2018 08:26 by Moderator Alum

I see that they updated the Fitbit software since I installed the app last month on my phone & PC.  I had to reinstall the software today due to a new PC purchase. Now all I can get on either dashboard is calories burned and the "steps" tile is missing/no longer a selection option. Why?

 

Moderator edit: format and subject for clarity

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‎02-06-2018 08:22

‎02-06-2018 08:22

Welcome to the Forums @MSO4STATIV! Sometimes this happens when your tracker gets disconnected from your Fitbit account. Please try setting your tracker as a new device by following this Setup Guide. 

 

Or, this can happens when your tile has been hidden. You can follow this steps to show your tiles on your Online Dashboard, please follow the help article How do I use fitbit.com dashboard tiles?. To show your missing tiles on the Fitbit App follow the help article About the Fitbit app.

 

I hope this helps, keep me posted! 😉 

Lucy | Community Moderator, Fitbit

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