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Steps not syncing

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‎02-02-2018 07:07 - last edited on ‎02-06-2018 09:58 by Moderator Alum

‎02-02-2018 07:07 - last edited on ‎02-06-2018 09:58 by Moderator Alum

dashboard displays the column but no steps daily, this is a new problem

 

Moderator edit: subject for clarity

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‎02-06-2018 09:58

‎02-06-2018 09:58

Welcome to the Forums @buckster12! This sounds like your tracker is not syncing. To make sure that your tracker is syncing by manually syncing your tracker. To do so, take a look at the help article How do Fitbit devices sync their data?

 

If this doesn't work, please follow the suggested steps on the help article Why won't my Fitbit device sync?

 

I hope this helps, keep me posted! 😉 

Lucy | Community Moderator, Fitbit

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