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Stuck on smile face

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‎02-13-2016 15:19

‎02-13-2016 15:19

My zip Fitbit is stuck on the face.
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2 REPLIES 2

‎02-13-2016 17:43

‎02-13-2016 17:43

me gusta mi Fitbit

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‎02-19-2016 05:44

‎02-19-2016 05:44

Welcome to the forums @Kadolff and @karmoreno! 

 

@Kadolff If your Zip is not responding to taps, there may be a connection issue between the battery and the tracker. To correct it, let's restart your Zip. If you are still encountering a problem after doing this, let us know and we'll be glad to further assist you. Smiley Happy

 

@karmoreno I'm glad to hear you love your Zip, I love mine too! Smiley Very Happy

 

Let me know if you have any questions, good luck! Smiley Happy

Fitbit Community ModeratorHelena A. | Community Moderator, Fitbit

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