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Sync error try again for zip

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‎04-18-2017 22:42

‎04-18-2017 22:42

Up to yesterday my zip synced ok. But today I am getting  async error please try again.

Tried the following

Removed and changed battery

 Reinstalled app

Turn off and on Bluetooth

Restarted android

Turn off and on location

Tried a different device. Read erik's article nothing helps

 

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‎04-23-2017 11:52

‎04-23-2017 11:52

Nice to see you here @Jeanie420i! Thanks for the troubleshot you performed. Please double check if you have follow these tips to fix syncing issues. If this doesn't work, try setting it up as a replacement device. 

 

Keep me posted with the outcome! Cat Wink

Lucy | Community Moderator, Fitbit

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