03-16-2017 00:28
03-16-2017 00:28
I am not able to open the back of my fit bit zip using the tool or a screw driver, it seems to be very stuck. Please help
03-16-2017 17:23 - edited 03-16-2017 19:00
03-16-2017 17:23 - edited 03-16-2017 19:00
Nice to see you here @CeliaRose! To better assist you can you please let me know:
Also make sure that you are following the correct procedure to open your Zip's backdoor. To do so, follow these steps:
03-17-2017 13:14
03-17-2017 13:14
05-02-2017 17:22
05-02-2017 17:22
Thanks for your reply @CeliaRose! To further assist you, I've created a Support Case on your behalf - you should receive an email from Customer Support at the email you used to register with the Community forums. In the meantime, please try opening your Zip using a coin.
Keep me posted if you have any other question.
09-07-2022 21:48
09-07-2022 21:48
Did not work for me.