08-11-2014 00:25
08-11-2014 00:25
I just changed my battery at about midnight, and the time is accurate, but the calories burned, steps...etc are not. My zip is still counting everything as though it's still the same day. Now my dashboard says I just passed several folks on my friends list when I really did not and that I can eat over 4,000 calories. I wish!
I took out the battery again to reset it, but the same thing keeps happening. I'm about to go to bed anyway, but does this issue go away the next day?
Answered! Go to the Best Answer.
08-11-2014 14:36 - edited 08-12-2014 21:49
08-11-2014 14:36 - edited 08-12-2014 21:49
Still counting... I'll just think of this as Fitbit giving me an excuse to overeat today.
EDIT: Problem solved! The zip reset at midnnight.
08-11-2014 07:04
08-11-2014 07:04
I am having the same problem. I changed the battery this morning, thinking that was the problem, and it didn't help.
08-11-2014 14:36 - edited 08-12-2014 21:49
08-11-2014 14:36 - edited 08-12-2014 21:49
Still counting... I'll just think of this as Fitbit giving me an excuse to overeat today.
EDIT: Problem solved! The zip reset at midnnight.
09-20-2015 12:29
09-20-2015 12:29
I charged my fitnit yesterdaymorning and wore it all day no steps where counted??? wth?
09-21-2015 07:22
09-21-2015 07:22
Welcome to the Fitbit Forums @roecarroll, I'm glad to see you around! I'd recommend restarting your buddy by following these steps.
Give it a try and let me know how it goes after !
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
09-22-2017 02:54
09-22-2017 02:54
I'm also having a problem with the zip not changing days and adding steps to the previous day. When I started this morning the dashboard was saying the battery was full, but the Zip was showing low battery. I changed the battery. When I saw that the time was correct but it just kept adding steps to the previous days total, I restarted the Zip. That didn't work, so the 2nd restart, I left the battery out for 10 minutes. It's still showing the correct time, but adding steps to the previous days total
04-06-2019 06:53
04-06-2019 06:53
I have the same problem but don't see the steps to fix it.