Zip Fitbit

[Shaylalala]

So I got my zip fit bit Thursday and the battery life is already on medium. Is it because I have the all day sync on or what? I literally just got this 5 days ago.

[EdsonFitbit · Accepted solution]

Thanks for taking a break from stepping to visit the Community @Shaylalala. Your Fitbit Zip battery should last up to 6 months before needing a replacement. I would recommend checking out your Zip contacts by following @vomitofthemind's instructions. If the contacts are obstructed this might cause the battery to drain quickly. Additionally, a restart to your Zip as @Odyssey13 stated, might help you out.

The all day sync option shouldn't drain your battery that fast.

[Zip_davis]

Hi, so my steps are not resetting at midnight but the time is correct. I looked online to how to fix it and it said to reset it, so when I did it still didn't reset my steps.

[EdsonFitbit]

Thanks for joining us @Zip_davis. Your Zip should reset your steps automatically every day at midnight. If yours is not doing it please be so kind to contact Customer Support. They will be happy to investigate your case and might provide further assistance.

Keep up the super stepping. 

[Zip_davis]

Thank you for getting back so quickly! I really appreciate it. Yesterday my Fitbit didn't reset at midnight but today it did! So now I am good.

✌🏻❤️ zip_davis

[EdsonFitbit]

Thanks for the update @Zip_davis. Hopefully your Zip is working as intended from now on.

On another note, you are welcome to visit the Discussions board. You can find many different interesting topics to join out there.

Hope to see you around more often.