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Zip battery change

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‎05-01-2016 20:35 - edited ‎05-01-2016 20:36

‎05-01-2016 20:35 - edited ‎05-01-2016 20:36

I just recieved a notification on my phone and email that my zip has a low battery, and it also has a little flashing battery sign in the corner of the screen.  What type of battery does it have and how long will I have before it goes flat?  I won't be home for a few days to get the thing to open the back, is there any other way to open it?   I have had it for about four months.  Is this a normal time for the battery to last?

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5 REPLIES 5

‎05-01-2016 22:05

‎05-01-2016 22:05

It takes a CR2025 battery which should last up to 6 months.

 

If you don't have the tool to open the battery case then try a small coin.

 

Sorry, but I don't know how long you have before it runs out completely.

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‎05-02-2016 06:14 - last edited on ‎07-28-2023 03:33 by Fitbit Moderator

‎05-02-2016 06:14 - last edited on ‎07-28-2023 03:33 by Fitbit Moderator

Welcome to our Community @captainswan! Thanks for joining us! Cat WinkI noticed @SteveH provided you with great information to help you resolve this. I'd like to add that before replacing your battery you know that sometimes the side spring may be bent as a result of improper battery insertion or pressure being applied to the back housing. Please verify that there is proper contact between the battery and the battery contacts inside your Zip tracker. You can do this by opening the battery door of your Zip, removing your battery, and ensuring that the silver battery tab located in the lower right half of your tracker is flush with the white box outline in the tracker housing. The process can be followed here.

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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‎07-28-2016 21:36

In response to SteveH

‎07-28-2016 21:36

the indicator for low battery shows about 25% remaining

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‎08-05-2016 08:48

In response to SteveH

‎08-05-2016 08:48

Try the CR2032 has a different amp, lasts longer then 2025

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‎08-06-2016 06:00

In response to EvelynC

‎08-06-2016 06:00

Hello guys @SaraYeon @EvelynC, how you both doing? Is there something I can help you with? Do you have battery issues?

 

I'll be around!

Maria | Community Moderator, Fitbit


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