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Zip battery drain

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‎06-17-2015 21:14 - last edited on ‎12-23-2015 10:08 by Moderator Alum

‎06-17-2015 21:14 - last edited on ‎12-23-2015 10:08 by Moderator Alum

I use a zip so am unable to recharge the battery. Each time I put in a new
battery, it lasts a maximum of 1 month. The present battery was put into
the zip last Monday and by Thursday the zip was indicating that the battery
was almost nil. I followed the suggestions to make sure the toggles were
aligned properly so that the battery sat level and that improved the
battery life a bit but on Tuesday of this week I rec'd another message that
the battery should be replaced.

--
Ruta

 

Moderator edit: updated subject for clarity

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‎01-14-2019 11:38

In response to JDHav

‎01-14-2019 11:38

Thanks for sharing your feedback @jbach67, @martid, @zeusmoose and @JDHav.

 

Sorry for the issues with your Zip battery. Thanks for the feedback, it's very important to us to have your thoughts in regards our product and your customer support interactions. Fitbit is always trying to provide great products and customer experience. I'll pass it along.

 

Let me know if I can do anything else for you. 

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