06-17-2015
21:14
- last edited on
12-23-2015
10:08
by
HelenaFitbit
06-17-2015
21:14
- last edited on
12-23-2015
10:08
by
HelenaFitbit
I use a zip so am unable to recharge the battery. Each time I put in a new
battery, it lasts a maximum of 1 month. The present battery was put into
the zip last Monday and by Thursday the zip was indicating that the battery
was almost nil. I followed the suggestions to make sure the toggles were
aligned properly so that the battery sat level and that improved the
battery life a bit but on Tuesday of this week I rec'd another message that
the battery should be replaced.
--
Ruta
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
Best Answer
Best Answer
Best AnswerI had the same problems with new battery drain . I read a letter in one of the community answers and tried it. First remove battery and check the small silver connecter charger spring near bottom of zip. I used a small scissors with sharp flat ends . I gently pushed the top & bottom of spring , it should be aligned with white inside the line . Now use a Qtip & a Dab of rubbing alchol or hydrogen peroxide , wipe spring , wipe top connector , wipe battery . Let dry a few seconds , put your new battery that was drained , tap your app to sync your battery . I did this three days ago , my "drained " new battery is stil FULL . Good Luck Zipping along Judy
Best Answer
Best AnswerInteresting I always like to try other options also, if the CR 2032 works well great . Keep us tuned in on how long it lasts. I have been lucky with swabbing with the back of the battery with alcohol /perioxide. When I peel the sticker off the battery .. Ziping along ...
Best Answer
Best Answer
Best AnswerI've burned through several batteries in less than 2 months. I have turned off the smiley face and the calorie display, and this seems to help. I started using my latest ZIP on May 30th. I haven't changed the update mode to manual, that will be my last check.
I'm interested in finding out if the CR-2032 battery would fit properly in the ZIP. I think it has a higher amp rate than the CR-2025 that comes with the ZIP
I love my zip. It has really helped me see what I need to do to get in shape. I have lost 17 lbs. since April, so I'm really happy withit. Lately, I have had to replace my Zip battery two times, in the last month. I'm not sure what is draining it. Should I have blue tooth on my phone? I also will be trying the paper between the battery and the back. I'm using the battery that the Zip said to use. Thanks for any help.
Hi Rutar50 & BarbMurp1 I find my battery lasts about a month also . I have had mornings were it tells me battery LOW , I go for my walk anyway , I check my steps after my walk , it tells me battery FULL ? I put a new battery in Sept 3rd , I have been running on Medium for a few days. Today is Oct 22nd still medium !
It can be frustrating I know , I do not use the paper ...... I always wipe the back of battery with an alcohol swab it seems to have worked this time. I hope you have better luck soon..
Best AnswerThank you, I have been having this problem again. My battery lasted almost two months. I just replaced my battery yesterday and now it's saying I need to change my battery. I will wipe the battery off and see if that will help. I love my zip and it has helped me to see what I need to do. I've lost 20 lbs since I first started last April. Gradual byt very happy with my progress. Hopefully cleaning the new battery will help. Thank you for anytips.
Best Answer
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@BarbMurp1 @fit-me Welcome to the Fitbit family! The battery on the Fitbit Zip should last around 6 months. The only reason why it may last less than that is the constant tapping of its display. That may cause the battery to last around 4 months.
If it lasts less than that, you can try @fit-me's workaround about wiping the battery with alcohol to see if that will do the trick. If still nothing, please report this to customer support to get further assistance.
@bobren110 I hope you're doing well! Thanks for sharing that information, I'm sure this will be helpful for other users as well!
Keep me posted! ![]()
Best AnswerMy advice is don't buy the fitbit zip.
My replacement zip had the same issues. It ate batteries and didn't last as long as the original zip. I gave up on the zip and did not bother contacting customer support again.
I purchased a fitbit charge and it's lasted a year and 3 months so far.
Best AnswerThank you for your tip . It seems my replacement Zip is working well ,most batteries last about six weeks , not bad.. I was thinking of updating to a fitbit charge or another form . Returning from another trip , my fitbit Zip is on me ready to go. While awaiting for my iPad & iPhone to charge I don't need another thing to be charging .. Perhaps in future I will buy one ...Keep running Cheers !
Best AnswerI agree. My Zip was only lasting 6 to 8 weeks so It was retired when I inherited a Charge. Unfortunately, the Charge band separated from the body and had to be taped. I called customer support for suggestions on repair but came away empty. An e-mail from customer support to follow-up on the call wanted assurance that my call provided all the required information. I answered "no" and asked again if I could apply super glue on the band. No response. I came across a great sale and my wife and I bought charge 2s. No problems yet. Much better design than Charge and no batteries to replace every 6 weeks!
Best Answer