06-17-2015
21:14
- last edited on
12-23-2015
10:08
by
HelenaFitbit
06-17-2015
21:14
- last edited on
12-23-2015
10:08
by
HelenaFitbit
I use a zip so am unable to recharge the battery. Each time I put in a new
battery, it lasts a maximum of 1 month. The present battery was put into
the zip last Monday and by Thursday the zip was indicating that the battery
was almost nil. I followed the suggestions to make sure the toggles were
aligned properly so that the battery sat level and that improved the
battery life a bit but on Tuesday of this week I rec'd another message that
the battery should be replaced.
--
Ruta
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
08-17-2016 01:19
08-17-2016 01:19
08-17-2016 08:33
08-17-2016 08:33
08-17-2016 09:20
08-17-2016 09:20
08-26-2016 07:35
08-26-2016 07:35
I had the same problems with new battery drain . I read a letter in one of the community answers and tried it. First remove battery and check the small silver connecter charger spring near bottom of zip. I used a small scissors with sharp flat ends . I gently pushed the top & bottom of spring , it should be aligned with white inside the line . Now use a Qtip & a Dab of rubbing alchol or hydrogen peroxide , wipe spring , wipe top connector , wipe battery . Let dry a few seconds , put your new battery that was drained , tap your app to sync your battery . I did this three days ago , my "drained " new battery is stil FULL . Good Luck Zipping along Judy
09-10-2016 05:17
09-10-2016 05:17
09-10-2016 05:18
09-10-2016 05:18
09-10-2016 09:43
09-10-2016 09:43
09-10-2016 10:30
09-10-2016 10:30
Interesting I always like to try other options also, if the CR 2032 works well great . Keep us tuned in on how long it lasts. I have been lucky with swabbing with the back of the battery with alcohol /perioxide. When I peel the sticker off the battery .. Ziping along ...
09-17-2016 17:01
09-17-2016 17:01
09-17-2016 17:36
09-17-2016 17:36
09-18-2016 12:40
09-18-2016 12:40
I've burned through several batteries in less than 2 months. I have turned off the smiley face and the calorie display, and this seems to help. I started using my latest ZIP on May 30th. I haven't changed the update mode to manual, that will be my last check.
09-18-2016 12:46
09-18-2016 12:46
I'm interested in finding out if the CR-2032 battery would fit properly in the ZIP. I think it has a higher amp rate than the CR-2025 that comes with the ZIP
10-21-2016 17:12
10-21-2016 17:12
I love my zip. It has really helped me see what I need to do to get in shape. I have lost 17 lbs. since April, so I'm really happy withit. Lately, I have had to replace my Zip battery two times, in the last month. I'm not sure what is draining it. Should I have blue tooth on my phone? I also will be trying the paper between the battery and the back. I'm using the battery that the Zip said to use. Thanks for any help.
10-22-2016 09:37 - edited 10-22-2016 09:46
10-22-2016 09:37 - edited 10-22-2016 09:46
Hi Rutar50 & BarbMurp1 I find my battery lasts about a month also . I have had mornings were it tells me battery LOW , I go for my walk anyway , I check my steps after my walk , it tells me battery FULL ? I put a new battery in Sept 3rd , I have been running on Medium for a few days. Today is Oct 22nd still medium !
It can be frustrating I know , I do not use the paper ...... I always wipe the back of battery with an alcohol swab it seems to have worked this time. I hope you have better luck soon..
01-10-2017 12:30
01-10-2017 12:30
Thank you, I have been having this problem again. My battery lasted almost two months. I just replaced my battery yesterday and now it's saying I need to change my battery. I will wipe the battery off and see if that will help. I love my zip and it has helped me to see what I need to do. I've lost 20 lbs since I first started last April. Gradual byt very happy with my progress. Hopefully cleaning the new battery will help. Thank you for anytips.
01-10-2017 16:37
01-10-2017 16:37
01-12-2017 05:51
01-12-2017 05:51
@BarbMurp1 @fit-me Welcome to the Fitbit family! The battery on the Fitbit Zip should last around 6 months. The only reason why it may last less than that is the constant tapping of its display. That may cause the battery to last around 4 months.
If it lasts less than that, you can try @fit-me's workaround about wiping the battery with alcohol to see if that will do the trick. If still nothing, please report this to customer support to get further assistance.
@bobren110 I hope you're doing well! Thanks for sharing that information, I'm sure this will be helpful for other users as well!
Keep me posted!
06-19-2017 07:12
06-19-2017 07:12
My advice is don't buy the fitbit zip.
My replacement zip had the same issues. It ate batteries and didn't last as long as the original zip. I gave up on the zip and did not bother contacting customer support again.
I purchased a fitbit charge and it's lasted a year and 3 months so far.
06-19-2017 10:10
06-19-2017 10:10
Thank you for your tip . It seems my replacement Zip is working well ,most batteries last about six weeks , not bad.. I was thinking of updating to a fitbit charge or another form . Returning from another trip , my fitbit Zip is on me ready to go. While awaiting for my iPad & iPhone to charge I don't need another thing to be charging .. Perhaps in future I will buy one ...Keep running Cheers !
06-19-2017 17:16
06-19-2017 17:16
I agree. My Zip was only lasting 6 to 8 weeks so It was retired when I inherited a Charge. Unfortunately, the Charge band separated from the body and had to be taped. I called customer support for suggestions on repair but came away empty. An e-mail from customer support to follow-up on the call wanted assurance that my call provided all the required information. I answered "no" and asked again if I could apply super glue on the band. No response. I came across a great sale and my wife and I bought charge 2s. No problems yet. Much better design than Charge and no batteries to replace every 6 weeks!