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Zip battery issues!

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‎09-13-2017 02:30 - edited ‎09-13-2017 02:58

‎09-13-2017 02:30 - edited ‎09-13-2017 02:58

My zip is draining in a couple of days, really frustrating. Ive done the latest update. 

Help?

i don't have a PC to connect to to reset. 

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2 REPLIES 2

‎09-15-2017 06:36

‎09-15-2017 06:36

Hi @NikRenard - This is frustrating! It is a known issue that Fitbit is working to correct. I suggest you follow the thread below for updates:

 

https://community.fitbit.com/t5/Zip/Zip-battery-drain-after-iOS-2-39-update/m-p/2194505#M29061

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‎09-19-2017 17:16

‎09-19-2017 17:16

I have had the same issues.  Tech support did not solve my problem.  Take the device out of the clip on. Slightly pry up the contact tip.  Reinstall the Zip.  When reading read outs, tap the bottom or top of clip on, not the device.  Not crazy about this Zip, yet for now fits my needs.  Good luck.

@NikRenard wrote:

My zip is draining in a couple of days, really frustrating. Ive done the latest update. 

Help?

i don't have a PC to connect to to reset. 

 

Best Answer
0 Votes