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Zip dropped in water

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‎11-26-2017 19:18 - last edited on ‎11-27-2017 14:27 by Moderator Alum

‎11-26-2017 19:18 - last edited on ‎11-27-2017 14:27 by Moderator Alum

I was at a river today and my Fitbit zip fell in the river I got it after about 20 seconds.Its been working the same so far but should I be worried that it will break?

 

Moderator edit: subject for clarity

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‎11-27-2017 14:31

‎11-27-2017 14:31

Welcome to the Community Forums @Catlover123! So good to hear that it is working. However, if you have doubts about this. Follow these steps: 

 

  1. Unlock the battery door and remove the battery.
  2. Place your tracker into a bowl of dry rice for 24 hours. This will extract any moisture still inside.
  3. After your tracker has been in rice for 24 hours, put a dry battery back into the tracker and lock the door. If the screen turns on, you should be back on track.

 

I hope this helps, keep me posted! 😉 

Lucy | Community Moderator, Fitbit

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